Charlie Puth and Dan + Shay's highly-anticipated collaboration has finally arrived and it comes with a tender short film starring Puth and fellow pop singer Sabrina Carpenter. After months of teasing on social media, the song was released on Friday, March 31st. The short film shows Puth's character watching Carpenter's character walk away from his house holding a box, clearly ending the relationship for the final time.
Puth then proceeds to reminisce on all of the memories from the relationship, the good and the bad. "You can't say you hate me, then call me when you're hurt/ Baby, you know that's not how this works," Puth sings as the on-and-off relationship plays back for the viewer.
In a heartfelt Instagram post, Puth opened up about writing the song and working with Carpenter for the music video. "I wrote That’s Not How This Works on zoom with @danandshay in April of 2020. I went through many changes musically in my life, but always kept this song in my back pocket because I knew how special it was. It was after all the song that propelled me into the next phase of my life. It was the song that healed me. With all of these feelings that I hadn’t come face to face with before, I finally mustered up the courage to put a melody against them," he wrote. "When you listen to this song, I hope you feel what I felt when I wrote it- a sense of relief. Thank you @sabrinacarpenter for your brilliant portrayal of this character. You are so unbelievably multitalented."